Our travel agency has a team of experienced and certified guides who are dedicated to providing a safe and enjoyable experience for all clients. They provide all necessary equipment and instruction and accompany you on the trip, offering guidance and assistance whenever needed.
If you have an issue or concern, you have the option to file a complaint or claim through the Complaint Book. This is a registry system in which individuals can document their complaints or claims with any organization in Peru. The purpose of the Complaint Book is to provide a fair and just method of resolving problems or conflicts with businesses.