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TERMS AND CONDITIONS

In compliance with Law No. 29733 –Personal Data Protection Law- and its Regulation No. 003-2013-JUS, I authorize and grant MAYUC CUSCO EIRL (hereinafter MAYUC CUSCO), indefinitely, my free, prior consent , express, unequivocal and informed so that (by itself or through third parties): a) Collect, process or delete, transfer or import, export my personal data, to prepare Databases, transfer them to third parties linked or not to MAYUC CUSCO (whether they are business partners or not, national or foreign, public or private) for the purpose of:
(i) Grant me the requested service and/or (ii) Inform me about new services that are related to the purchased service or services and/or (iii) Establish a communication that allows me to provide information related to other services, contests and content that may be of my interest and/or offers and/or promotions and/or alliances and/or advertising, among others, contests and content that may be of interest to the owner of MAYUC CUSCO and/or any other company that belongs or may belong to the future to MAYUC CUSCO, domiciled or not in the country (directly and/or through related or unrelated third parties), (iv) Evaluate the quality of its services and/or (v) Perform level of customer satisfaction and/or store and process my personal data for statistical and/or historical purposes for MAYUC CUSCO and/or related or unrelated third parties and/or any other company that belongs or that in the future may belong to MAYUC CUSCO. I have been informed that: (i) If I do not grant this consent, my information will only be used (processed) for the execution (development) and fulfillment of the service contracted, (ii) I may revoke my consent at any time, communicating my decision in writing at any of the offices of MAYUC CUSCO, which will not affect the use of my data or the content of the Databases for the execution and fulfillment of the transaction that it celebrates with you, (iii) I will be able to exercise my access rights , rectification, cancellation and opposition of my data in accordance with current legislation.

CANCELLATION POLICY

  1. For the Inca Trail excursions there are no refunds for any reason (the external entity that gives the permits holds this policy).
  2. For all other excursions that do not include the Inca Trail, jungle tours and/or rafting: cancellation must be requested between 45 and 16 days prior to arrival for a 50% refund; if the cancellation request is made within 15 days or less of the trip, there will be no refund.
  3. Air and train tickets are subject to the refund policies of the providers of such services.
  4. No refunds will be made for unused portions of the tour and/or package.