Politicas de Cancelación

Ratio: 5 / 5

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Dear Traveler:

Our policy is of total dedication to customer satisfaction and convenience. We accept Visa credit card for payment ON LINE. You can do this by following the inside information. Once you have done a deposit, our accounting department will contact you , sending your Invoice and Voucher. The Balance would be due at our offices in Cusco upon your arrival. You can either paid in Cash, Travelers Check or Credit card Visa or Master.
Please take notice, that according to Peruvian Banking Laws, when you pay us directly with a credit card, Visa there is a surcharge of 2% and for MasterCard or others a 5% surcharge .With Travelers checks the sur-charge is 2%.

HOW TO MAKE A RESERVATION:

1.- First send us an e-mail, to Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo., asking for availability of space on the trip of your choice. We will respond within 24 hours.
2- Once we have confirm the availability of space, please send us your full name and passport number asap, specially for the Inca Trail trips that due limited numbers of people allow per day there is 90 to 120 day advance confirmation need it.
By doing your reservation ON LINE, your Reservation - Payment will be encrypted and sent via PAYPAL secure server for your security. Please note that PayPal DOES NOT send us your credit card information, it goes directly to your Bank.
3- Once we receive notice of your deposit we will send you an Invoice and Voucher.
4- To confirm a trip send your deposit, your full name and passport number. With this information will be able to get you a permit for the Inca trail, since we are an Authorize Operator.

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